One of the most important public service announcements this month, the Integrated Transport Centre (ITC), an affiliate of the Department of Municipalities and Transport, has confirmed the operating hours for Customer Happiness Centres, Driver and Vehicle Licensing Service Centres, and public bus schedules during the official Prophet Muhammad’s Birthday Holiday on Friday, 5th September 2025.
Customer Happiness Centres
ITC has announced that Customer Happiness Centres across the Emirate will be closed on the official holiday, and will resume operations on Monday, 8 September 2025. Still, customers will have 24/7 access to services through various digital platforms, including the official website: https://admobility.gov.ae, the “Darbi” mobile app, and the “TAMM” digital government services platform. They can also contact the Department of Municipalities and Transport’s Service Support Centre at 800850, or the Taxi Service Contact Centre at 600535353.
Public Transport Services
Regarding public bus services and operating hours in Abu Dhabi during Prophet Muhammad’s Birthday holiday, ITC has announced that buses will run on the weekend and public holiday schedule, with additional trips on suburban and intercity routes.
The “Abu Dhabi Link” service will operate as usual from 6:00 am to 11:00 pm, while the “Abu Dhabi Express” service will run from 6:00 am to midnight.
For full bus schedules, please visit https://admobility.gov.ae, call the Department of Municipalities and Transport’s toll-free support center on 800850, or check the Darbi smart app and Google Maps.
